Shipping

Please allow 24 hours from time of purchase for your order to be shipped. If you haven’t received your tracking details within this time frame, please do not hesitate to email us at hello@nookie.com.au

DURING SALE PERIODS PLEASE ALLOW 2-3 ADDITIONAL BUSINESS DAYS FOR SHIPPING. IF YOUR ORDER IS URGENT PLEASE CONTACT US IMMEDIATELY AT hello@nookie.com.au.

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AUSTRALIAN SHIPPING

Free shipping on orders over $300

Australia Post Express Delivery Times

REGION	APPROXIMATE TIMEFRAMES
NSW METRO	1 BUSINESS DAY
VIC & QLD METRO	1-2 BUSINESS DAYS
NT, WA, SA & TAS	3-5 BUSINESS DAYS
REGIONAL AUSTRALIA	3-7 BUSINESS DAYS

 

All Australian orders are shipped via Australia Post Express.

PLEASE NOTE: If you elect for your parcel to be left at your premises we cannot be responsible if the parcel goes missing.

 

CLICK & COLLECT 

Orders placed before 10am can be collected from our Chippendale studio on the same day between:

- 11am to 3pm (Monday to Thursday)

- 11am to 1pm (Friday)

 

SAME DAY DELIVERY 

Same Day Delivery is available for customers based in Sydney. Price is subject to your postcode and is calculated at checkout.

Order by 11am Monday-Friday for delivery on the same day.

For any queries regarding the status of your delivery, please contact Rendr by emailing support@rendr.delivery or call 1300 697 363.

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INTERNATIONAL SHIPPING

Free international express shipping for orders over $300 to USA, Canada and NZ

DHL Express Shipping Transit Times

REGION	APPROXIMATE TIMEFRAMES
NORTH AMERICA	2-5 BUSINESS DAYS
EUROPE	3-5 BUSINESS DAYS
ASIA	2-5 BUSINESS DAYS
MIDDLE EAST	3-5 BUSINESS DAYS
NEW ZEALAND	2-4 BUSINESS DAYS

 

International Express: approx. 3-5 business days*

International Standard: approx. 5-8 business days*

*These are estimates only. Nookie cannot guarantee a specific delivery date.
**International Standard Shipping does not require a signature on delivery and Nookie will not be held responsible if your parcel gets left at your premises.

Please be aware that international orders may incur a custom or an import duty fee. You are responsible for payment of these fees. They differ depending on country you are ordering from. Please contact your local custom offices for further information.

If your order is urgent or you have other queries please contact hello@nookie.com.au

At Nookie, we use DHL for all orders outside of Australia. Most orders are delivered within 2-5 days with DHL Express and 4-7 days with DHL Standard. Please note, we provide free DHL Express Delivery for all orders $300 and over to USA, Canada and New Zealand.