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SHIPPING
All orders placed before 11:00am AEST are shipped the same business day, Monday to Friday. Orders placed on NSW public holidays will be dispatched on the next business day. During sale periods, please allow 2–4 business days for dispatch due to high order volumes. If you have not received your tracking details within this timeframe, please don’t hesitate to contact us at hello@nookie.com.au.
Holiday Shipping Cut-Off Dates
BY CHRISTMAS
AUSTRALIA SHIPPING
Click and Collect (Chippendale Head-Office): 10am AEDT 24th December (must collect by 1pm)
Same Day (NSW Metro Only) 11am AEDT 23rd December
Australia Post Express (NSW, VIC, QLD, SA Metro): AEDT 21st December
Australia Post Express (NSW, VIC, QLD, SA Regional): AEDT 19th December
INTERNATIONAL SHIPPING - DHL/GLOBAL-E
- USA and Canada: AEDT 17th December
- Europe/UK: AEDT 15th December
- Asia Pacific AEDT 17th December
- Middle East: AEDT 17th December
- New Zealand: AEDT 18th December
BY NEW YEARS EVE
AUSTRALIA SHIPPING
Click and Collect (Chippendale Head-Office): 10am AEDT 31st December (must collect by 1pm)
Same Day (NSW Metro Only) 11am AEDT 30th December
Australia Post Express (NSW, VIC, QLD, SA Metro): AEDT 28th December
Australia Post Express (NSW, VIC, QLD, SA Regional): AEDT 24th December
INTERNATIONAL SHIPPING - DHL/GLOBAL-E
- USA and Canada: AEDT 24th December
- Europe/UK: AEDT 22nd December
- Asia Pacific: AEDT 24th December
- Middle East: AEDT 24th December
- New Zealand: AEDT 27th December
Delivery Option |
Approx. Delivery Time |
Pricing |
|
Click & Collect |
Click & Collect (Chippendale, NSW) | Within 4 hours of order | Free |
Same Day Delivery |
Same Day Delivery (Sydney Metro Only) | Within 4 hours | $15 - $55 (Price varies by postcode) |
Australia Post Express |
NSW Metro | 1 Business Day | $10 or Free Over $300 |
| VIC & QLD Metro | 1-2 Business Days | $10 or Free Over $300 | |
| NT, WA, SA, TAS | 3-5 Business Days | $10 or Free Over $300 | |
| Regional Australia | 3-7 Business Days | $10 or Free Over $300 | |
DHL Next Day Guaranteed Delivery |
NSW, Brisbane Metro, Melbourne Metro and Adelaide Metro | Guaranteed Next Day Delivery | $45 |
*ALL TIMES ARE BASED IN AUSTRALIAN EASTERN STANDARD TIMES
Click & Collect
- Monday to Thursday: 11 AM - 3 PM
- Friday: 11 AM - 1 PM
- Orders placed before 11 AM can be collected the same day
- Address: 16-22 Dick St, Chippendale NSW 2008
Same Day Delivery (Sydney Only)
- Order by 11 AM (Monday to Friday) for same-day delivery
- Price varies by postcode and is calculated at checkout
- For queries regarding delivery status, contact Rendr at support@rendr.delivery or call 1300 697 363
DHL Next Day Guarantee Delivery
- Order by 11 AM (Monday to Friday)
- Available to specific regions: NSW, Brisbane Metro, Melbourne Metro, and Adelaide Metro
- Note: Next day delivery is not available for PO Boxes
International Shipping
Free International DHL Express Shipping for orders over $300 to USA & Canada
DHL EXPRESS SHIPPING TRANSIT TIMES
| COUNTRY | PRICING | DELIVERY TIMES |
|---|---|---|
|
CANADA |
CAD10 OR FREE OVER CAD300 |
2-7 DAYS |
|
FRANCE |
EUR10 OR FREE OVER EUR250 |
3-4 DAYS |
|
GERMANY |
EUR10 OR FREE OVER EUR210 |
2-4 DAYS |
|
HONG KONG |
HKD60 OR FREE OVER HKD1700 |
2-3 DAYS |
|
ISRAEL |
ILS35 OR FREE OVER ILS1000 |
2-8 DAYS |
|
ITALY |
EUR10 OR FREE OVER EUR210 |
3-4 DAYS |
|
JAPAN |
JPY1750 OR FREE OVER JPY34000 |
2-4 DAYS |
|
MALAYSIA |
MYR60 OR FREE OVER MYR1200 |
2-4 DAYS |
|
MEXICO |
MXP250 OR FREE OVER MXP5000 |
3-7 DAYS |
|
NETHERLANDS |
EUR10 OR FREE OVER EUR400 |
3-5 DAYS |
|
NEW ZEALAND |
NZD20 OR FREE OVER NZD300 |
1-3 DAYS |
|
ROEU |
EUR10 OR FREE OVER EUR210 |
2-5 DAYS |
|
ROW |
USD19 OR FREE OVER USD340 |
2-10 DAYS |
|
SAUDI ARABIA |
SAR40 OR FREE OVER SAR1000 |
3-5 DAYS |
|
SINGAPORE |
SGD10 OR FREE OVER SGD375 |
1-3 DAYS |
|
SOUTH KOREA |
KRW17000 OR FREE OVER KRW310000 |
2-4 DAYS |
|
SPAIN |
EUR10 OR FREE OVER EUR210 |
2-4 DAYS |
|
SWEDEN |
SEK100 OR FREE SEK2400 |
2-4 DAYS |
|
SWITZERLAND |
CHF10 OR FREE OVER CHF200 |
2-4 DAYS |
|
TAIWAN |
TWD350 OR FREE OVER TWD7200 |
3-5 DAYS |
|
UAE |
AED45 OR FREE OVER AED1100 |
2-4 DAYS |
|
UNITED KINGDOM |
GBP8 OR FREE OVER GBP190 |
2-4 DAYS |
|
UNITED STATES |
USD8 OR FREE OVER USD300 |
2-4 DAYS |
Please be aware that international orders may incur a custom or import duty fee. These fees are payable by the receiver and differ by country. Please contact your local custom office for further information.
If your order is urgent or you have other queries please contact hello@nookie.com.au